Cellphone Network Restored After a Widespread Outage: 10 Keys

However, AT&T has confirmed that its wireless network is back up and running after a few hours of interruption. The FBI and the US Department of Homeland Security are currently investigating the incident.

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As per the Cellphone Network Restored After a Widespread Outage – Here are 10 updates on the recent US cellular outage:

• The outage began on Thursday around 3:30 a.m. ET (2 PM IST), with approximately 73,000 reported incidents.
• AT&T, the largest US telecom with over 240 million subscribers, experienced more than 58,000 outages in cities like Houston, Atlanta, and Chicago.
• The New York Police Department stated that they couldn’t make calls or use emails on AT&T phones Thursday morning unless connected to Wi-Fi.
• San Francisco’s Department of Emergency Management assured that its 911 center remained operational, but many AT&T customers couldn’t reach the emergency line due to the outage.
• By 5 pm ET (3:30 am IST), reports of issues decreased to about 1,200.
• Users of other carriers, including Verizon and T-Mobile, reported problems, but these companies confirmed their networks were functioning normally, attributing the issues to connecting with AT&T users.
• Some iPhone users witnessed SOS messages in the status bar, indicating difficulty connecting to their cellular provider’s network. Emergency calls, however, could still be made through other carrier networks.
• A flawed software update was identified as the cause of the problem, according to an ABC News report.
• The Federal Communications Commission reached out to AT&T regarding the outage, while the Department of Homeland Security and FBI are also investigating. There is no evidence suggesting a cyberattack or malicious activity.
• The US Cybersecurity and Infrastructure Security Agency is collaborating with AT&T to understand the cause of the outage and its impacts.

Also Read: Cellphone Network Restored After a Widespread Outage

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